NHTSA Complaint #11536177 — 2016 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11536177
Vehicle	2016 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	July 16, 2023
Date Filed	August 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

My car has become hard to start after I fill up with gas. It also randomly loses all power. While driving everything in the car stops. It displays a message that says transmission is not in park, like I turned the key off but I did not. After this it won't start and displays a message on the dash that says "system start up fault". If I wait a few minutes it starts again . This has happened 3 times. I had a mechanic pull any codes. The only code is for a gasket in the evap system. The mechanic told me that Ford had a recall for this problem so I had the car towed to a Ford service center. The Ford dealer told me that my car is not included in the recall. I looked up Ford recalls and my car exhibits all of the problems described in the recall.

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