NHTSA Complaint #11536100 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated that the rear passenger’s side door latch had failed, and the door would not remain closed securely. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.