NHTSA Complaint #11535836 — 2018 TESLA MODEL 3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11535836
Vehicle	2018 TESLA MODEL 3
Component	AIR BAGS
Date of Incident	July 1, 2023
Date Filed	August 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The vehicle is reporting a right passenger restraint error message on the screen. Tesla "fixed the sensor" in 2021 under warranty. Now the same issue is present and Tesla says they have to replace the senor again with a newer one which is now no longer compliant with the OCS system or the air bag. They are charging customers $1600 to replace the sensor, OCS and airbag, all of which are safety specific requirements and is a product failure on their part. The error comes and goes at random, and at any speed. As low as 0-5 mph and as much as at 75mph

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#11694658 — October 21, 2025 — Passenger restraint fault message randomly comes on.

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