NHTSA Complaint #11535832 — 2015 AUDI Q5

The contact owns a 2015 Audi Q5. The contact stated that water was leaking into the vehicle through the sunroof. The contact stated that water also soaked into the foam surrounding the side head air bag inflator canister. The contact stated there was mold in the rear passenger’s and driver’s side seats and inside the trunk. The contact stated that the battery and electrical equipment were under water and covered in mold. The vehicle was towed to a service station where it was inspected and determined that water had leaked through the sunroof and the surrounding foam needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 17V001000 (Visibility, Air Bags). The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised that the vehicle needed to be diagnosed at the dealer, but no further assistance was provided. The failure mileage was approximately 30,000.