NHTSA Complaint #11535703 — 2022 NEWMAR KOUNTRY STAR
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11535703 |
| Vehicle | 2022 NEWMAR KOUNTRY STAR |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 13,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The contact owns a 2022 Newmar Kountry Star RV. The contact stated that while driving at various speeds over a bump in the roadway, the comfort drive feature failed to operate as designed. Due to the failure, excessive effort was needed to steer the RV. The contact stated that after restarting the RV, the feature was reset and resumed normal operation. The vehicle was taken to a dealer where the feature was reprogrammed; however, the failure returned soon after service. The contact notified the dealer of the failure and was informed that the steering column needed to be replaced. The manufacturer was notified of the failure. The RV was not repaired. The failure mileage was approximately 13,000.