NHTSA Complaint #11486255 — 2022 NEWMAR KOUNTRY STAR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11486255
Vehicle 2022 NEWMAR KOUNTRY STAR
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The Comfort Drive system on the Kountry Star has failed 12 times in the first year (7500 miles). Eleven of the faults have been while driving and once while sitting still. Vehicle was checked by Freightliner shop who in turn spoke to Newmar. Newmar advice was the system was functioning properly! On a 1200 mile trip earlier this month the system failed 3 separate times. When faults are thrown, an error is displayed on dash staring, “Steering Effort CTRL Disabled”. Suddenly it appears to NOT have power steering. Under a stand an occasional fault however this is excessive and presents a danger.

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