NHTSA Complaint #11535670 — 2019 LAND ROVER DISCOVERY

The contact owns a 2019 Land Rover. The contact stated that while driving at an undisclosed speed, the "Door Ajar" message was displayed. The contact stated that her daughter was seated in the rear seat when the rear driver's side door inadvertently opened while driving. The contact was able to close the rear driver's side door; however, the failure recurred, and the rear driver's side door failed to latch. The contact's husband secured the rear driver's door with a ratchet strap to prevent the door from opening. The vehicle was taken to the dealer, where it was diagnosed that the rear driver's side door latch was internally faulty, and the rear driver's side door latch was replaced. The dealer informed the contact that the VIN was included in NHTSA Campaign Number: 23V393000 (Electrical System, Latches, Locks, and Linkages); however, the contact had not received the recall notification. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.