NHTSA Complaint #11706250 — 2019 LAND ROVER DISCOVERY

The windshield seal failed at the top of the windshield, allowing significant water intrusion into the vehicle cabin. The windshield had previously been replaced under a manufacturer recall/service action, but that repair failed. Water intrusion caused failure of the Occupant Restraint Control Module (RCM), impairing airbag system functionality. Water also damaged the audio amplifier and other electronic components. Interior flooring and insulation are saturated and require removal and remediation. The defect was confirmed by an authorized Land Rover dealer, who identified the source of the leak as a defective windshield seal. Warning messages related to vehicle systems appeared after the water intrusion was discovered. The vehicle is no longer safe to operate due to compromised safety systems. This is the second Land Rover Discovery I have owned that has experienced catastrophic windshield sealing failure resulting in extensive water damage. The manufacturer declined responsibility and advised filing an insurance claim.