NHTSA Complaint #11535648 — 2020 GMC SIERRA 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11535648
Vehicle	2020 GMC SIERRA 1500
Component	STEERING
Date of Incident	July 31, 2023
Date Filed	July 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Electronic power steering stops working randomly which makes it nearly impossible to safely drive the vehicle. The strength needed to turn the vehicle is so great that the steering wheel elevation lock fails and the wheel slams to the lowest limit of travel. Problem started around 50,000 miles and was only a warning that went away as soon as I got in the truck again. However reappeared today and the steering went out this time. The GM dealer in Mexia Texas didn't know what was wrong, I am taking it to a dealer in Corsicana tomorrow. This is a known problem that GM has had in the past however my vehicle has no active recall to make my truck safe free of charge. This puts myself and other drivers at risk because there would be no way to rapidly maneuver the vehicle to avoid a colision.

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