NHTSA Complaint #11687856 — 2020 GMC SIERRA 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11687856
Vehicle	2020 GMC SIERRA 1500
Component	STEERING
Date of Incident	September 2, 2025
Date Filed	September 17, 2025
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

The contact owns a 2020 GMC Sierra 1500. The contact stated that upon start the vehicle, the vehicle lost power steering functionality. The messages “Service Power Steering”, “Power Steering Disabled” were displayed, and ESC warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that further diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.

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