NHTSA Complaint #11535262 — 2016 HYUNDAI SONATA UNKNOWN OR OTHER

Complaint Details

ODI Number	11535262
Vehicle	2016 HYUNDAI SONATA
Component	UNKNOWN OR OTHER
Date of Incident	February 13, 2023
Date Filed	July 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My vehicle is experiencing high oil consumption. An oil light came on for about a second and went out. When I returned home, I checked the oil, and it was empty. We have our oil changed at our dealership everyou 3000-3500 miles. The next time frame, I checked the oil regularly and noticed it was getting low very quickly. When we returned to the dealership we were put on a 1000 mile oil consumption test, then the next time had a combustion chamber cleanse, and then returned at another 1000 miles and the dealership disputed the amount of used oil, and told us if there were additional issues we would need to start over. It continues to burn unusually high, but we are monitoring it. Hyundai says their threshold is a quart every 1000 miles.

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