NHTSA Complaint #11535218 — 2015 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11535218
Vehicle 2015 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

REGARDING: 2015 FORD F150 WITH 20,000 ORIGINAL MILES ON IT. -Made 1st report with NHTSA.gov as well as Ford.com back in June 2023 about the vehicle throwing codes for anti-lock brake system and communication loss of ECM/PCM. As well as, the system NOT ALLOWING the brand new battery to ever be fully charged. -Upon 1st reporting these issues, the vehicle was placed into the "Friendly Ford" service center in crosby, tx to be worked on and issues fixed. $1,376, later, we were contacted by the service center to pick the vehicle up, saying issues were now FIXED. (their prognosis: auxillary transmission pump replacement 6/19/2023) After picking vehicle up, all seemed to be running correctly. Until, the vehicle decided to do the exact same thing again...no charging the battery, not starting engine, turning itself off, ect. just got the vehicle out of the same service shop,, this time them claiming that it was now the transmission control module that needed to be replaced. this service trip costed $1490 (july27, 2023). When the service worker went out to bring the truck around for us to leave, he had to attach a battery booster to the battery, just to be able to start the vehicle....DING< DING< DING!! Not fixed......right ?! CORRECT!! it is NOT!! SO, here we are again (07/29/2023) with the code reader at Autozone saying "anti-lock brake system/ ECM/PCM (U0151-00 and U0100-00). Battery tested to be in good working order, as well as the entire starting system, itself is in complete working order. and STILL our problem persists.

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