NHTSA Complaint #11535136 — 2015 FORD EXPEDITION

I left my recalled vehicle recall 22S56 for repair at Yadkin Valley Motor Co. on 7/27/23, I told them my A/C blower was not working, I had smelled smoke and had noticed the wiring was melted on the blower resistor connection. When I retrieved my vehicle on 7/28/23 I tried the A/C and it did not activate. The service tech. told me he inspected the blower motor connection only. I was not able to leave it there, I called Ford Customer service Case No. [XXX] on 7/28/23 I informed them of my problem and asked for an appointment with a more reputable Ford service dealer near me. While on the phone with Ford and service with Randy Marion Ford West Jefferson NC. I was informed that only the blower motor that was replaced by Yadkin valley motor co. was the only part covered by the recall even though the blower motor was the cause of the resistor electrical overload. I had to replace the blower resistor part myself 7/28/23, My A/C system is working now but I was informed by Randy Marion Ford that the blower that was installed is a temporary fix until the blowers that have been redesigned are distributed. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”