NHTSA Complaint #11535069 — 2018 CHRYSLER 300

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11535069
Vehicle	2018 CHRYSLER 300
Component	POWER TRAIN
Date of Incident	May 25, 2023
Date Filed	July 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

LCD Display becomes delaminated, display settings won't stay set, jumps around, beeps non stop losing all saved settings; radio/SiriusXM stations change randomly, climate control changes randomly(AC/heat and seat), Navigation/ hands free communication lost, accesses my contacts and makes calls randomly, back up screen lost, all at the same time, very distracting being a safety hazard. Dysfunctional LCD remains, continues daily, is available for inspection and has been reproduced at the service center. Unfortunately the repair is very costly, therefore I must live with the distracted driving daily. I've reached out to Uconnect and Chrysler Customer Care for support and no response.

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