NHTSA Complaint #11534990 — 2013 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11534990
Vehicle	2013 FORD FUSION
Component	ENGINE
Date of Incident	July 28, 2023
Date Filed	July 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I have driven my car a little over 600 miles after the first recall was done for the engine overheat and a sensor was replaced. They drove it 0 miles to test drive it after (it shows on my paperwork) since around 600 miles it has sat because now my engine is actually overheating. I had no idea that I could contact ford again about this until recently and I have the paperwork and mileage to match. But I am afraid they will say the recall was performed and be of no help. Clearly they didn’t care enough to test drive the car after the fix. So I cannot trust them to properly take care of this problem.

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