NHTSA Complaint #11676275 — 2013 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11676275 |
| Vehicle | 2013 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
In 2019, my car suddenly began to leak engine coolant. A low engine coolant signal alarmed, the car started to smoke, and then was un-usable. I took it to a Ford dealership, they ran some diagnostics, and determined that the issue was related to a known recall. They repaired the issue and for 5 years, things seemed ok. This April, the engine coolant warning came back on and the car shut down. I inspected the engine coolant revisor and it was extremely low and the check engine light came on. I took the car in to be inspected and it was noted that the hoses and gaskets were corroded. The hoses and gaskets were replaced and that seemed to resolve all of the alarms and check engine light, but weeks later, the low engine coolant light came back on. This week the same Ford dealership determined that there was an issue with the water pump and that it needed to be replaced. I wondered if anyone else with a Ford Fusion experienced water pump issues and there seem to be two class action lawsuits against Ford siting several vehicle models with faulty water pumps. I can submit my water pump replacement receipt when I receive it from the Ford dealership on Monday.
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