NHTSA Complaint #11534906 — 2012 FORD ESCAPE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	11534906
Vehicle	2012 FORD ESCAPE
Component	STRUCTURE
Date of Incident	July 21, 2023
Date Filed	July 27, 2023
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2012 Ford Escape. The contact stated that while driving at an undisclosed speed, there was a loud abnormal sound coming from the passenger’s side of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with rusted and fractured mounts; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.

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