NHTSA Complaint #11534773 — 2015 NISSAN ROGUE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11534773
Vehicle 2015 NISSAN ROGUE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

On Wednesday June 21st, I was driving home when a warning light came up on my vehicle. It said: Warning Chassis Control Error see owner's manual. I continued to drive until I reached my house. I wasn't hearing any noises or seeing any fluids, so I decided to look at the manual when I reached the house. I pulled into the driveway and my husband asked what was wrong with my back tire. He could see the tire on the driver side. It was leaning almost sideways. He looked under the car and said it had rusted off. It was completely broken off of the axle. I called AAA to have them tow it to a dealership to make the repairs. The tow driver looked under the car and stated that the passenger wheel was doing the same thing. My car has just a little over 100,000 miles on it. Everyone tells me that this should not happen, and it may be a defect issue. Now over a month later my car is still at the dealership because Nissan has no ETA on when, if ever they will have a right control arm, part # 555014BAOA. If they ever make one, I am still responsible for 5000.00 on repairs. I am out of a vehicle; it has no trade in value. I work every day. I need a vehicle and I am stuck because Nissan won't supply a part. I truly hope someone will investigate this issue. If it happened to me, I'm sure it must have happened to other Nissan owners as well. If they're using defective metal parts, they should be held accountable. I was fortunate enough to make it home without and accident. If those wheels would have come off as I was driving, I could have been injured or killed, and other vehicles and their passengers could have met the same fate. I beg of you to please investigate this further. The consumer stated that the manufacturer has now provided an ETA on the arrival of the replacement part. The consumer will have to pay out of pocket for the repairs.

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