NHTSA Complaint #11534561 — 2015 INFINITI QX80

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11534561
Vehicle 2015 INFINITI QX80
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The airbag system in my recently purchased (4 months ago)QX80 Infiniti 2015 is malfunctioning/failed. It is available for inspection upon request. The warning light came on within 2 months of my purchase. I took it to the dealerships for repair, was told “this is unusual for this age car & mileage” stating it was the driver curtain airbag module which I paid a large amount to have replaced. When I received the car back, the warning light was no longer on. A month & a half later, the warning light returned. Took it back to the same dealership where I am now told that when it was repaired prior it was merely a guess as to the problem & that now a different part of the system needs replacing (airbag diag system) “in hopes of this being the issue” There is also an accompanying hefty price for this repair. But I was also told (at this juncture) that if this part replacement did not take care of the problem, the next step would be to replace the airbag wiring harness which would cost $7,500.00 (total for all these “repairs” would be above $12,500) If they believe they had repaired the problem with the first repair, why do they not start there? Is/was my driver’s side airbag system working after the first repair or not or was the warning system just reset? I’m concerned that if they only can “believe” they have fixed the problem, how can I be assured that the system IS REPAIRED & will work in case of an accident? Did the system actually “work” with the first repair only to stop working or then oddly another component stop working a month & a half later? I was not able to be assured that even if the harness (most expensive repair of the 3) is replaced that this would actually take care of the problem either. I was told this is the “next step” in the Infiniti step decision tree. I DO NOT FEEL SAFE. I have looked for recall info but have not found any recalls. I am wanting to know if this problem/issue has been reported before on this make/model/year vehicle. Thank you

Related Complaints for the 2015 INFINITI QX80

Other AIR BAGS Complaints

#11504438 2015-2019 model year Nissan and Infiniti vehicles suffer from an on-board computer algorithm defect that can cause th...
#11464589 Airbag light started flashing continuously while driving home on an 8 hour road trip on the interstate. I brought th...
#10749710 PICKED UP THE VECHICLE ON THE AFTERNOON OF JUNE 23 2015. ON THE WAY HOME THE AIR BAG WARNING LIGHT FLASHED SO WE RET...

Recent Complaints for the 2015 INFINITI QX80

#11719446 FUEL/PROPULSION SYSTEM There is a strong smell of gas on the driver side after I have been driving. Other innfinity QX80 owners reported on...
#11676569 ENGINE The contact owns a 2015 Infiniti QX80. The contact stated that on several occasions while driving approximately 20-25...
#11676569 POWER TRAIN The contact owns a 2015 Infiniti QX80. The contact stated that on several occasions while driving approximately 20-25...
#11590761 FUEL/PROPULSION SYSTEM I have come to notice that when I put gas in my 2015 Infiniti (V8 engine vehicles only), QX80 vehicles. The fuel pres...
#11567144 FUEL/PROPULSION SYSTEM I have been noticing intermittent gasoline smell outside of vehicle. It has been smelling stronger and more often so ...
Check any vehicle history by VIN - Free vehicle history report