NHTSA Complaint #10749710 — 2015 INFINITI QX80

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 10749710
Vehicle 2015 INFINITI QX80
Component AIR BAGS
Date of Incident
Date Filed
Mileage 24 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

PICKED UP THE VECHICLE ON THE AFTERNOON OF JUNE 23 2015. ON THE WAY HOME THE AIR BAG WARNING LIGHT FLASHED SO WE RETURNED TO THE DEALERSHIP. THEY DID SOMETHING AND STTED IS WAS ALOOSE WIRE. NEXT DAY (ON A TRIP) THE AIR BAG LIGHT STARTED FLASHING AGAIN. RETURNED THE VECHICLE TO THE DEALER FOR THREE DAYS AND WAS TOLD SOME PARTS WERE REPLACED. TWO DAYS LATER AIR BAG LIGHT WAS ON AGAIN. RETURNED TO THE DEALER (THIRD TIME) THEY COULD NOT FIND DETAIL OF FAULT EVEN THOUGH THE LIGHT WAS OBVIOUSLY FLASHING. THEY SAID THEY WOULD CONTACT INFINITY AND GET TECHNICAL HELP BUT THAT THE VEHICLE WAS SAFE. AFTER THREE DAYS I AGAIN CALLED AND THEY SAID THEY WERE STILL WAIYING FOR A CALL BACK BUT TO BRING THE VECHICLE IN. THIS WAS ON AUGUST 13 2015 IT IS NOW AUGUST 19 AND MY VECILE IS STILL AT THE SHOP.

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