NHTSA Complaint #11534352 — 2018 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11534352
Vehicle	2018 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	July 23, 2023
Date Filed	July 25, 2023
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, smoke came from underneath the hood; however, the contact turned off the vehicle. The contact waited for the smoke to settle before restarting the vehicle. The contact was able to drive the vehicle for a short distance, and then the vehicle was towed to the dealer. The vehicle was not diagnosed due to extensive melted engine parts. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

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