NHTSA Complaint #11534289 — 2010 HONDA CR-V

My car was considered undrivable due to the corrosion recall. The delays in obtaining payment for my car are unacceptable. Honda has passed me to a third-party surrender partner, [XXX] , and they are also delinquent. Honda will not give me any contact information for [XXX] , so I am obviously frustrated. I am in the fortunate position of being able to acquire a replacement vehicle without having to wait for the payment but others may not be. So I am basically filing this complaint on behalf of others. Honda's treatment is so poor that I decided to avoid a Honda for my replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)