NHTSA Complaint #11534215 — 2017 FORD EXPLORER

OVERHEATING WARNING ILLUMINATED, RESULTED IN VEHICLE SHUTTING DOWN WHILE BRIEFLY PULLING OVER IN A PARKING LOT TO GET DIRECTIONS TO A SPECIFIC HOSPITAL ENTRANCE. STOP TO SHUT DOWN, ABOUT 1 MIN. THIS HAS OCCURRED A TOTAL OF 7 OTHER TIMES OVER THE COURSE OF THE LAST 12 MONTHS, BEGINNING WITH THE FIRST ONE IN JULY OF 2022. MY WIFE WAS IDLING WHILE AWAITING TO PICK UP THE KIDS FROM A GYMNASTICS CLASS. OVERHEATING WARNING ILLUMINATED, RESULTING IN THE VEHICLE SHUTTING DOWN. A MECHANIC WE KNOW WAS ALSO THERE AWAITING HIS CHILDREN AND DISCOVERED VERY LOW COOLANT LEVEL. IT WAS FILLED & THINGS SEEMED FINE UNTIL THIS SPRING, WHERE IT IS A BI-WEEKLY OCCURRENCE. COOLANT BOTTLES ARE ON STAND-BY AS WE HAVE NO OTHER OPTION. EVEN IF THE WATER PUMP IS FAILING, THIS IS ALL WE HAVE TO WORK WITH. OUR OTHER VEHICLE JUST SHUT DOWN MID-DRIVE IN MARCH. IT WAS TOWED TO THE MECHANIC. HERE WE ARE NEARLY 5 MONTHS LATER AND HE DOESN’T HAVE A GUESS AT WHAT THE PROBLEM MIGHT ACTUALLY BE. THAT VEHICLE, A 2012 FORD FOCUS SE.