NHTSA Complaint #11533953 — 2014 JEEP GRAND CHEROKEE POWER TRAIN

Complaint Details

ODI Number	11533953
Vehicle	2014 JEEP GRAND CHEROKEE
Component	POWER TRAIN
Date of Incident	July 20, 2023
Date Filed	July 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Vehicle shifts into neutral when driving down the road and then dies. There is no rhyme or reason to it. Sometimes it does it everyday, sometimes it doesn't do it for 6 days. Seems to happen within 3 to 7 miles of driving the vehicle. Took to Jeep dealer to see if they could figure it out. Over a month later and $1000.00 Jeep dealer replaced the PCM Pin (?) and checked wiring. Picked up the Jeep and 6 days later on way home from work it shifts into neutral going 58 mph down the road and stalls. 30 mins before it would start back up and allow me to drive it. Never any check engine light on, never and noises or chugging, the vehicle does this with no warning and after 5 to 30 minutes will start back up like nothing happened.

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