NHTSA Complaint #11533829 — 2015 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11533829
Vehicle 2015 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

“steering assist fault". The steering wheel basically locks up and is more difficult than typical power steering loss. My pregnant wife was driving on the road around 55 mph and got the “steering assist fault” in the middle of a busy highway. She couldn’t pull over immediately due to steering being hard to use. Issue happened randomly about 6 months ago and happened again twice in 3 weeks. Car is schedule to get assessed by dealership. No warning signs before or after. Issue gets temporarily resolved by turning off the vehicle and turning it back on

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