NHTSA Complaint #11533784 — 2016 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11533784
Vehicle 2016 FORD FOCUS
Component STEERING
Date of Incident
Date Filed
Mileage 106,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The car worked fine in the first couple months and slowly declined. The rpm will shoot up and down causing the car to jerk and not able to surpass certain speeds. It works sometimes, so when going to work in the freeway it was fine then it started acting up again, causing other cars to almost crash into me. I had to drive with hazards and luckily i was able to safely pull to the side. Instances like this occur a lot more now because the car doesn’t act normal anymore. I took it to a mechanic and it was a gear issue and a module error. I had asked how i was to fix it, and they said only main dealerships can fix a module board. It’s making my transmission overheat and now my steering wheel is stuck and won’t move.

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