NHTSA Complaint #11533757 — 2017 FORD ESCAPE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11533757
Vehicle	2017 FORD ESCAPE
Component	WHEELS
Date of Incident	April 12, 2023
Date Filed	July 21, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

When I took my car for it's most recent service I was told a tire rotation could not be performed because my car had "swollen" lug nuts. The service technician explained this is a common problem for many Ford models over several model years. The original lug nuts Ford put on these vehicles become misshapen over time making it difficult to remove and replace the lug nuts therefore making it impossible to perform tire maintenance without additional labor and total replacement of original lug nuts.

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