NHTSA Complaint #11533636 — 2018 VOLKSWAGEN TIGUAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11533636
Vehicle	2018 VOLKSWAGEN TIGUAN
Component	POWER TRAIN
Date of Incident	July 20, 2023
Date Filed	July 21, 2023
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The contact owns a 2018 Volkswagen Tiguan. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle started jerking. The contact stated that the EPC warning light illuminated, and a message was displayed on the instrument panel “Engine Speed - Max 4,000 RPM”. The contact stated that when the message was displayed on the instrument panel, the vehicle would decelerate to 15 MPH with the accelerator pedal depressed. The contact pulled over and turned off and restarted the vehicle. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that she was informed by the dealer that the failure was a known issue and was due to a faulty transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000

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