NHTSA Complaint #11533339 — 2015 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11533339
Vehicle	2015 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	July 19, 2023
Date Filed	July 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

AC stopped and vehicle smelled of burning and smoke. Contacted dealer to have recall 22S56 completed and advised the dealer that the blower motor resister and harness appeared to be melted. Dealer stated they were only responsible for replacing the blower motor and not the damaged components due to the faulty blower motor. This repair was completed June 30, 2023. Today 7/19/2023 the AC has again intermittently stopped working and the vehicle has a much stronger smoke odor and burning smell than before. I contacted Ford who states they will follow up with me in 2 days. This is not acceptable as there is an imminent danger of fire within the vehicle. The resistor and harness are visibly burnt and melted.

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