NHTSA Complaint #11533281 — 2013 JEEP GRAND CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11533281
Vehicle 2013 JEEP GRAND CHEROKEE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The battery failed in my vehicle after receiving recall repairs at the service department. The dealership stated that the malfunction happened after first installing a new alternator which was a bad part and shut the vehicle pcm down and they had to replace those components but won’t give me a new battery after stating that it was there mistake but battery’s aren’t cover under warranty components if damaged while repairing other components inside the vehicle. I have contacted the manufacturer and filled out a report for the components and complaints I have experienced with my vehicle in this service dealership. I need help and I have the documents showing that nothing was wrong with any component of my electrical system prior to them supposedly repairing the manufacture safety recalls.

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