NHTSA Complaint #11533170 — 2018 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11533170
Vehicle	2018 TOYOTA HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	November 1, 2018
Date Filed	July 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I have noticed that the car makes a knocking sound when stopped at signals or in heavy traffic. I have taken my 2018 Highlander LTD many times to the dealer and they cannot hear it nor find anything under the car. This has been going on since I took delivery. The service manager said it might be a bearing going out or a loose bracket (I do not know which bracket he was referring to one as he wasn't sure which bearing). He said just to wait and see if anything else more serious develops...this sounds potentially dangerous to me. The knocking noise still persists to this day.

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