NHTSA Complaint #11533020 — 2021 TESLA MODEL S
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11533020 |
| Vehicle | 2021 TESLA MODEL S |
| Component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
Going north on New York State highway I-87, there is a bridge which results in Tesla Autopilot erroring EVERY TIME AND EVERY DAY and results in a "Full Self Driving Error" which causes Telsa car to brake along with putting on hazard lights. Issue was reported to Tesla, but they responded that it happens to everyone under this bridge so there is nothing they can do right now. The fault occurs on a busy highway at 55mph zone, and happens 100% of time going under the bridge, every single day. The bridge is wide enough that shadow results in error and car loses all understanding of what lane it is in. Today at the Tesla service center, the employees all reported the same issue as well and that there is no idea if it will be fixed. Happens only when using FSD/AP driving support; manual driving is unaffected.
Related Complaints for the 2021 TESLA MODEL S
Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints
#11694506
On October 17, 2025, while using Full Self-Driving (FSD) mode on my 2021 Tesla Model S Plaid, the car failed to stop ...
#11670103
GETTING WARNING ONDASH THAT SAYS "Adaptive ride control unavailable. Vehicle speed limited - Proceed with caution". ...
#11625790
I engaged Tesla's Autopark to park my car in my usual spot. The car kept going after reaching the back of the parking...
#11579072
Driving Southeast on [XXX] between Gallup, NM and Albuquerque, NM. I was traveling at 75 MPH on an open road, it was ...
#11562107
Driving on divided highway at night, the car slowed dramatically at each exit from the highway.
Recent Complaints for the 2021 TESLA MODEL S
#11711634
AIR BAGS
I have started receiving airbag & seat safety issue alert but recieved appointment after a month even considering maj...
#11711634
SEAT BELTS
I have started receiving airbag & seat safety issue alert but recieved appointment after a month even considering maj...
#11711634
SUSPENSION
I have started receiving airbag & seat safety issue alert but recieved appointment after a month even considering maj...
#11706190
POWER TRAIN
7/30/2025 The vehicle experienced a confirmed TOTAL loss of function to include steering, restraint, and braking func...
#11706190
UNKNOWN OR OTHER
7/30/2025 The vehicle experienced a confirmed TOTAL loss of function to include steering, restraint, and braking func...