NHTSA Complaint #11533017 β€” 2021 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11533017
Vehicle 2021 FORD EDGE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 19,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The contact owns a 2021 Ford Edge. The contact stated while stopped at a car wash, the vehicle independently shifted out of neutral into reverse, without warning. The contact depressed the brake pedal and the vehicle stopped. The vehicle was taken to the dealer to be diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 19,000.

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