NHTSA Complaint #11532980 — 2017 NISSAN TITAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11532980
Vehicle 2017 NISSAN TITAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I received a recall notice back in Sept 2019 (19V-495 ). I went to Antwerpen Nissan (Woodlawn, MD ) and they eroneously closed my recall ticket without completing the work. This was the second time that dealership falsified documents. Antwerpen Nissan said that they didn't see anything wrong with the wire harness. I've been having electrical problems sporadically since 2019. The problems are getting worse. My console / touch screen system is rebooting on its own while I am driving. I am still experiencing loss of power, LED driving lights will turn on and off while driving. Draining battery ( was replaced once at the dealership ). Antwerpen of Owings Mills was the last to investigate this issue. This was just before my factory warrantee expired. They replaced the radio. Electronic issues remained. I phoned Nissan USA and tried working with Nissan Rep "CHRIS";... Who refused to approve the safety repair. Feb. 2023, Antwerpen Nissan Owings Mills Rep. John said that he would re-investigate the safety recall;... But at my expense;.. Even though the investigation was initiated prior to the factory warrantee expiring. I need my vehicle to transport me safely to and from the Hospital for my cancer treatments / exams. I don't feel safe driving that vehicle,

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