NHTSA Complaint #11532929 — 2011 FORD RANGER

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE issue reported to NHTSA

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Complaint Details

ODI Number 11532929
Vehicle 2011 FORD RANGER
Component AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Date of Incident
Date Filed
Mileage 161,484 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The contact owns a 2011 Ford Ranger. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed, and the contact was informed that the air bags needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer informed the contact that the system needed to be reset. While driving, the air bag warning light illuminated. The vehicle was taken back to the local dealer where it was diagnosed and determined that the air bag module needed to be replaced. The vehicle was repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 161,484.

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