NHTSA Complaint #11532612 — 2013 MERCEDES-BENZ C300

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11532612
Vehicle	2013 MERCEDES-BENZ C300
Component	ELECTRICAL SYSTEM
Date of Incident	June 9, 2023
Date Filed	July 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I purchased the vehicle in 2015, and a few months ago I started having issues with the steering wheel, as well as an error message with the airbag. More recently, I am experiencing issues with my ignition switch, and after doing some research I’m seeing that many people who drive the mage and model of my vehicle are experiencing issues with their ignition switch suddenly going out. I’ve been quoted 2k to repair the issues, but I feel the Mercedes should be responsible for taking care of what seems to be a faughty ignition switch with this particular model. There was no warning, no indication that there was a problem, one day my car just wouldn’t start. I need to report this to make sure buyers are aware with issues with the C300 model for all vehicles that are a 2013 and under.

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