NHTSA Complaint #11532531 — 2023 BMW X7
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11532531 |
| Vehicle | 2023 BMW X7 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
Driving south on I-65 during heavy rainfall with windshield wipers on “auto.” Windshield wipers failed and became stuck in vertical position (picture attached). Immediately could not see the road, and had to navigate in heavy rain from far left lane to emergency lane. Could have caused a major fatality given the lack of visibility with no windshield wipers during heavy rain. Windshield wipers remain stuck, and will not go back to resting horizontal position. Wiper motor will click like it wants to engage, but no result, so does not appear to be relay/fuse issue. No warning lights or any indication of a possible failure. Service apt setup to have issue looked at.
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