NHTSA Complaint #11532191 — 2016 HONDA HR-V

July 11, 2023, 2016 HR-V stalled in the middle of the freeway at night, upon every restart the HRV will only engage Drive into 1st gear and disengage when it is attempting to switch to higher, most if not all dash warning lights turned on - only at this point, no prior notices/warnings when this happened, then almost got rammed by oncoming traffic multiple times. We had to have the car crawl forward 5 seconds at a time to reach a safe area out the next exit. We had the 2016 HR-V towed to the nearest Honda Center. Need HELP getting this fixed, and inform the public about the danger it can cause, I called (7/12/23) American Honda, and they said over the phone that they took care of it during a 2021 CVT reprogramming, American Honda have data that software reprogramming was applied per my conversation with an agent, Honda service tech reports of metal shavings present inside transmission and it needs get a new transmission. The reprogramming was not enough, I really doubt that the recall diagnosis and intervention was applied correctly. It is the second day in the Honda Center and the service tech requested for another day to research the matter, they were leaning to the idea that we are out of warranty and wants to have us pay for a replacement transmission. The CVT recall was supposed to cover 7 years/150000 miles, which ever comes first. we just reached 7 years/120000 and they are leaning towards denying us of the warranty service, clearly the transmission was faulty and Honda's initial fix was inefficient and downright dangerously criminal. I have never seen my wife so scared in my life, and she has a heart condition. We promoted this HRV since we liked it, even had a friend and an aunt buy them, We do not wish to have loved ones experience the risks and unsafe nature of the Honda HR-V.