NHTSA Complaint #11532175 — 2010 HYUNDAI SANTA FE

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11532175
Vehicle 2010 HYUNDAI SANTA FE
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I am the original owner of a 2010 Hyundai Santa Fe. It currently has less than 100,000 miles on it as I drive it infrequently. On June 12, 2023, my airbag light lit on the display and has since remained. I immediately contacted the local Hyundai dealership and made the next available appointment. I was concerned because I had recently completed the Knock Sensor Detection System (KSDS) service campaign on 4/3/2023. Initially, I took my vehicle to an auto repair facility where a diagnostic test determined my SUV had a B1620 error code and was advised to take it to a Hyundai dealership. My Hyundai appointment was on 6/23/2023. I shared the information about the error code with the technicians. The dealership confirmed I had a B1620 error code where the Supplemental Restraint System Control Module (SRSCM) shorted out. I also showed the dealership employees an Extended Warranty Notification letter I received from Hyundai about faulty clock springs, but the dealer stated the module was completely separate and not part of the recall. The repair estimate was quite costly at around $2,600. From my understanding, the SRSCM controls all safety features. The dealership informed me the air bag light/error code means my entire safety system is completely disabled. This is not a mechanical issue but rather a safety red flag.

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