NHTSA Complaint #11532045 — 2015 KIA SOUL

The contact owns a 2015 Kia Soul. The contact stated while driving 45 MPH, there was an abnormal sound coming from the rear of the vehicle. The contact stated the vehicle started shaking and inadvertently lost motive power. The contact stated that the vehicle restarted and driven to the dealer to be diagnosed. The contact was notified of the catalytic converter failure and excessive oil consumption. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The contact stated that there was an unknown recall for the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,500.