NHTSA Complaint #11532000 — 2015 HYUNDAI VELOSTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11532000
Vehicle 2015 HYUNDAI VELOSTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

Engine failure outside of normal warranty period. However oil consumption is the cause. Hyundai allows for 1quart of oil loss every 1000 miles. There should be no oil loss. Before I could get an oil consumption test my motor started knocking. The dealership was supposed ask for goodwill assistance but never did. They found no compression in cylinder 4 and stated since it wasn’t a rod bearing failure they would not cover it. Also they are using third party BBB to turn down complaints which should be a violation of the consumers rights. They are paid by Hyundai to reject claims.

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