NHTSA Complaint #11531981 — 2018 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11531981
Vehicle 2018 CHRYSLER PACIFICA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

In November 2022, roughly 2 weeks before Thanksgiving our 2018 pacifica showed an engine code on the way home, it read to be a misfire. We were already enroute and near home so we cotinued driving. The low coolant light came on briefly as we were pulling into the driveway and the engine became hot. When I looked under hood I could hear a gurgling noise and noted th coolant resovoir to be empty. The next morning I added coolant and used a Gasket leak detection kit to confirm a blown head gasket. Vehicle was dropped off on a Monday and was in the shop for nearly a month waiting on parts. We were very fortunate to be so close to home. Failure occured under warranty but upon research found that the issue was fairly common among vehicles with this engine, some failures as low as 40k on the engine.

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