NHTSA Complaint #11531885 — 2018 TESLA MODEL 3

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11531885
Vehicle 2018 TESLA MODEL 3
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

This is for an issue noted on a 2018 Tesla Model 3. On August 2020 the car was serviced for an error message that stated "Front passenger safety restraint system fault/Contact Tesla Service", this went into service for an "OCS REWORK" which was explained to me as some harness under the passenger seat; cost was covered under Limited Warranty. Issue came back on August 2021, same exact one "Front passenger safety restraint system fault/Contact Tesla Service", and went into service again. This time service needed to replace the whole passenger seat, at Out of Warranty cost of $2,059. After explaining the recurring issue, an agreement was reached for a discount; but still ended up paying for theft of the same issue again. Thought appropriate to report this issue, since from the warning, seems like a restraint system problem that can be a bigger issue if not recalled or fixed within warranty.

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