NHTSA Complaint #11531885 — 2018 TESLA MODEL 3
SEAT BELTS issue reported to NHTSA
Complaint Details
| ODI Number | 11531885 |
| Vehicle | 2018 TESLA MODEL 3 |
| Component | SEAT BELTS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
This is for an issue noted on a 2018 Tesla Model 3. On August 2020 the car was serviced for an error message that stated "Front passenger safety restraint system fault/Contact Tesla Service", this went into service for an "OCS REWORK" which was explained to me as some harness under the passenger seat; cost was covered under Limited Warranty. Issue came back on August 2021, same exact one "Front passenger safety restraint system fault/Contact Tesla Service", and went into service again. This time service needed to replace the whole passenger seat, at Out of Warranty cost of $2,059. After explaining the recurring issue, an agreement was reached for a discount; but still ended up paying for theft of the same issue again. Thought appropriate to report this issue, since from the warning, seems like a restraint system problem that can be a bigger issue if not recalled or fixed within warranty.
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