NHTSA Complaint #11531790 — 2023 TOYOTA TUNDRA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11531790
Vehicle	2023 TOYOTA TUNDRA
Component	ELECTRICAL SYSTEM
Date of Incident	June 30, 2023
Date Filed	July 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

The new Tundra most of the features are controlled by the 14-inch Infotainment screen. The screen has gone completely dark and irresponsive to touch, power on/off, and hard reset by the dealership. Given that so many of the truck's safety features are controlled in this system, the vehicle is unsafe to operate. I have taken the vehicle to the dealership for service and beyond the hard reset (disconnect and reconnect the battery) which they've done, they are unable to diagnose what the problem is or how to fix it.

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