NHTSA Complaint #11531774 — 2018 FORD EXPEDITION

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number 11531774
Vehicle 2018 FORD EXPEDITION
Component VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2018 Ford Expedition. The contact stated that he had taken the vehicle to the dealer on four separate occasions due to moisture leaking from the panoramic sunroof. Due to the failure, the roof headliner needed to be replaced a second time. The contact stated that the panoramic sunroof had never been used and had remained covered. The manufacturer had been notified of the failure and referred him to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 20,000.

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