NHTSA Complaint #11531762 — 2012 DODGE CHARGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11531762
Vehicle 2012 DODGE CHARGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I am experiencing the same issue as identified with NHTSA ID NUMBER: 11525511, June 5, 2023. Dodge has a known issue with the wiring for the fuse for the a/c located in the front PDC. Technical Service Bulletin NUMBER: 08-040-14 REV. A. On or around June 2020, I took my 2012 Dodge Charger to my local dealership during the COVID pandemic for an issue with my AC not working. I had the car inspected by numerous mechanics who indicated there was an issue with the fuse for the a/c clutch (#12), They would replace the fuse numerous times, the AC would come on and blow warm air or cool air, but mostly warm. Replacing the fuse numerous of times did not resolve the issue. Neither did replacing all the cooling system and radiator and fan as well. My auto shop had a mechanic who specializes on the computer for cars take a look at my Charger and found technical service bulletins NUMBER: 08-040-14 and NUMBER: 08-040-14 REV. A which directly describes the issue I am experiencing with my vehicle. The mechanic has even placed a small nail in the cavity next to the fuse to hold it in its place and my AC is blowing fine and cold air until that fuse is moved or touched. This also caused issues with the fuse for the steering wheel on the car which the Dodge dealership addressed when I lost steering power on my vehicle. They did NOT repair the issue with NUMBER: 08-040-14 on my vehicle. I paid the $199.00 diagnostic fee just for the shop to put a new fuse in (which I repeatedly told them was not the issue at that time) and I am still having the same problem. I would like Chrysler/Dodge to contact Armory Dodge and authorize not only a refund for the $199.00 diagnostic fee I paid to have the issue identified (which they did not) and also authorize the repair needed as instructed on the TSB NUMBER: 08-040-14. The dealership has informed me that they do not even have the repair kit needed Part No. 68235388AA (wire harness kit) and would need to do a workaround to repair the issue.

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