NHTSA Complaint #11531678 — 2008 HONDA CR-V

The rear frame of my CRV has corroded and deteriorated. The rear trailing arm is at risk of falling off and could cause a loss of vehicle control, increasing the risk of a crash. The recall paperwork I received from American Honda Motor Co. Inc. states, “Your Honda dealer will inspect the rear frame for corrosion. Depending on the extent of corrosion, the dealer may attach a support brace to the rear frame and/or repair the rear frame, for FREE. If the rear frame cannot be repaired, Honda may offer to repurchase the vehicle from you. If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement.” I took my vehicle to Honda North for the repair. They attached the support brace, yet told me my vehicle is still unsafe to drive and refused to pass my vehicle for the required PA state inspection. I believe they need to move to the next step on the recall (repair of the rear frame) since the addition of the support brace did nothing to correct the safety issue on my vehicle. I took my vehicle to get two second opinions and both stated the vehicle is unsafe to drive due to the rear frame corrosion. I do not understand how Honda can put out a recall specific to the rear frame, then refuse to make the appropriate corrections so that the vehicle is safe. Why bother attaching the support brace if it does nothing to correct the reason for Honda’s recall? I filed a complaint with American Honda, but I have not heard back from them in 3 1/2 weeks although I call daily. I was quoted $3000 for these repairs by an independent body shop.