NHTSA Complaint #11531568 — 2019 FORD MUSTANG

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11531568
Vehicle	2019 FORD MUSTANG
Component	POWER TRAIN
Date of Incident	April 28, 2023
Date Filed	July 11, 2023
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2019 Ford Mustang. The contact researched online and found NHTSA Campaign Number: 22V382000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an undisclosed failure with the vehicle and the vehicle was no longer drivable. The vehicle remained at the dealer. The failure mileage was approximately 17,000. Parts distribution disconnect.

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