NHTSA Complaint #11531337 — 2014 FORD FUSION

The contact owns a 2014 Ford Fusion. The contact stated while driving 65 MPH, there was smoke coming from the rear of the vehicle. The check engine warning light illuminated, and the contact was unable to stop the vehicle while depressing the brake pedal. The contact desperately depressed the brake pedal, but the vehicle would not stop. The contact down shifted the vehicle and pulled the activated the parking brake. The vehicle came to a stop. The contact shut off the vehicle and restarted the vehicle and drove to the residence. The vehicle was taken to an independent mechanic who replaced the brake pump however, the failure recurred several times. The vehicle was taken to the dealer and the contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 130,000.