NHTSA Complaint #11531208 — 2014 TOYOTA PRIUS V STRUCTURE:BODY

Complaint Details

ODI Number	11531208
Vehicle	2014 TOYOTA PRIUS V
Component	STRUCTURE:BODY
Date of Incident	July 7, 2023
Date Filed	July 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

My wife opened the tailgate and the right side lift support exploded. A person standing across the parking lot thought it sounded like a gun shot. Small metal pieces flew about the cargo area in the car. When my wife then tried to close the tailgate the lift support bent. She was then able to disconnect it and close the tailgate. I included a picture of the remaining left side support plus the broken right side and where it was mounted.

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